3/19/2011

A Culture of Caring...

Reported to work on a Saturday morning.
The housekeeping staff seemed as surprised to see me as I was to see them.
The weekly mopping, window cleaning, dusting chores taking place. Me
and my team at our desks.

Suddenly we hear a mournful cry in the lane behind us -- it didn't
stop -- a painful slow cry -- as if to rend the air around.

We rushed to see a boy in housekeeping having an obvious fit -- he'd
collapsed and was shaking violently, a secretion from his mouth.

Me and my manager rushed to the admin section to get some medical
attention for the lad -- a very thin and boyish looking chap.

When we requested him to call for a doctor, he tells us that the
housekeeping staff are contractually bound and that their supervisor
would take him to a doctor if he thought fit -- and proceeds to phone
the the contractor to take stock of the situation.

I was a bit appalled at the mindset, which stems from a larger
cultural issue in this organization -- a rot that seeps down from the
top.
Everything here is divided into hierarchies -- if you're a certain
grade of manager, you get the red carpet -- if you're not that grade
of manager -- you might as well be a janitor -- nobody cares.

I was peeved, so I asked this admin chap, 'so if you're not a company
employee you're not entitled to urgent medical attention even if
really required'.

He was perhaps a bit peeved in return -- another cultural issue in the
organization stemming from the top -- you don't argue against
authority here -- just kiss above.

I couldn't help thinking later, there are a lot of cultural issues
here -- that I knew from the start. But I love my work --for the most
part. And I have some really great bosses and colleagues. In short I
like being here.

...but! Is it worth sticking at a place which reduces you to a mere
dispensable! Where you're valued more by your position and your
necessity to a given outcome. And lost in anonymity otherwise.

Is it better to be in a place which values you as a human being,
regardless of your position and prominence, and accords the same basic
dignity and rights to all...

2 comments:

Royston Olivera said...

nice post ... all of us face such situations where the "am I in the right place?" question arises almost on a daily basis ... the answer to it is all about weighing the overall pros vs the cons .... and ya don't forget the "staying on the right side of the rotten apple" theory :)

lone wolf said...

yea Roy. stayin on the rite side of the apple for now :)

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